I broke my original so ordered a replacement, (long press to pair +5 seconds). It works just like the original, 21 days from ordering to arrive in Barcelona.
I've never had a problem with the remote losing contact, my only criticism would be it needs a bigger battery, it's generally done in about 20 miles and my board will go 30 miles but not a big deal, I keep a charger in my backpack so it's a good excuse to take a break 😁
So far the delivery has been very long and the remote still hasn’t came
New Oled Display Remote for Verreal RS & F1
Almost a month and am begging to get a tracking number from customer service ordered a remote and a battery the battery bought from website was out of stock and downgrade to a smaller battery they didnt offer to refund but it's ok as I want my order so badly but comeon I asked for a very simple thing end of this week will take this case to PayPal
Best board I've ever had the pleasure of riding. Customer service is A+++++!!!! Vic lives to ride and it definitely shows the moment you get on this thing! Everyone I've taken out on a ride so far is now purchasing one! Lol. Absolutely ZERO regrets!