Bought this OLED remote to upgrade from the older LED one my 2020 Verreal F1 model used; the newer data screen is so useful especially the overall mileage ridden. It paired up straight away by holding the enclosure power button until flashing, then same for remote power button. This uses a throttle wheel with less resistance too which is great. It arrived at my UK based address in exactly 17 days. You can even chose the wheel settings per mm size which surprised me.
Remote cant charge. Contacted support. They told me to pay 10 dollar extra so they can send new remote. They wanted picture of the transfer and i sent them. After that , complete silence..no confirm that they will send new remote..service should be better.
Both the parts I needed fit and board worked again...
There isnan area needing improvement. The remote should be able to turn the board on from it being in the off position that would be better then needing to press and hold the power button at the same time as having to hold the power button on the remote both to pair and turn on both devices. Another area that needs to have additional efforts is the wheel pulleys for the 150mm wheels . They should be made out of cast or cnc aluminum alloy like you do for the other sizes of wheel pulleys and they need it more then the other smaller sized wheel pulleys because of the lack of supports inside the wheels center what happens is the larger wheel pulley develops flat spots in 4 place and it goes from initially being round to becoming square in its shape because the plastic deform under the stresses it's put under over time. This causes obvious issues of safety and handling die to going from a wheel to a square I shape is a step backwards in wheel technology from today back to the time of cavemen trying to make something roll on square cubes rather then round wheels. Also this cause belt wear and slippage. Please make all your wheel pulleys wither better and out of plastic or the best option and what you have been championing thus far is to continue with making them out of aluminum or even a cheaper white metal that can handle the stresses.
I broke my original so ordered a replacement, (long press to pair +5 seconds). It works just like the original, 21 days from ordering to arrive in Barcelona.
I've never had a problem with the remote losing contact, my only criticism would be it needs a bigger battery, it's generally done in about 20 miles and my board will go 30 miles but not a big deal, I keep a charger in my backpack so it's a good excuse to take a break 😁